Sewage Backup

What is Sewage Backup?

There are a variety of reasons that sewage and the hazardous waste that accompanies it can backup into your home. In general, the backup will occur because of a blockage, flooding, or broken pipes.

An obstruction in the waste line can easily cause a major blockage and send sewage back into your home since the liquid will not be able to flow correctly and pressure will build up. A clogged pipe could be caused by such things as toilet paper wadded up, plastics, grease, cotton swabs, and other non-soluble materials. Be sure to avoid flushing these items to prevent plumbing emergencies like a sewage backup.

Another common cause of sewage backups is the extension of tree roots into the ground as they search for water during the dry months. These roots may be able to pierce pipes, especially the metal ones of older homes..

Finally, flooding can cause sewage backups. When floods occur, the water pressure in a house will fluctuate as a result. This fluctuation can cause a sewer line to flow back into the home. Just as water lines can rupture, so too can the sewer line as part of the septic system.

If you have experienced sewage backup, we're here to help! Reach out now.

How Matrix Mitigation Helps with Sewage Backup

Cars on the street flooded with rain flood road cars on the road

Your home, the structure, can be saved after a sewage backup in the septic system. However, most (if not all) of your belongings that come into contact with the hazardous waste from a septic tank or sewage pipe will very likely not be salvageable. They simply pose too high of a threat to you as the homeowner.

As far as the house is concerned, our team at Matrix Mitigation Services in Hoschton, GA, will work diligently to clean and sanitize your home to ensure that it is perfectly safe for you and your family to live in.

Our team will arrive to your home in a timely manner and provide you with the cleanup and sanitation services you need after a problem has occurred with your septic system. We will have full protective gear to ensure that we do not come into contact with any hazardous waste, and we use industry-grade cleaning implements that you will not be able to acquire at any store.

Saving a home from a sewage system backup is not a job to be undertaken by the homeowner. It requires skills, knowledge, expertise, and the right equipment to get the job done well. We are just a phone call and we will give you same day service. Call today to learn more about our septic tank and sewer line backup services or to get an emergency response.

Our Process

If your Hoschton, GA, home has experienced a sewer backup for any number of reasons, there are some steps you can take as the homeowner to make sure that it remains contained and that you are not harmed by the hazardous waste in your home.

Here are some important steps to remember:

  • It is not recommended to attempt do-it-yourself (DIY) sewage cleanup without the assistance of a professional
  • Get anyone who may be susceptible to harm (children, elderly, pets) out of the house and to a safe location
  • Have the power and water supply shut off by the utility companies (or do it yourself if the spill can be contained and the power panel or main water valve are above water)
  • Open windows for ventilation
  • Remove anything that is dry and was not contaminated by the sewage water
  • Take photos and videos of everything – they will be needed for the insurance claim.  Of course Matrix will fully document the claim of loss and incorporate any photos you secured into the report.
  • Do not unclog any drains attached to the sewer line or do any drain cleaning

When you follow these steps, it will help to ensure that as much of your house as possible can be salvaged, cleaned, and restored to its former glory. That is our job!

An orange plastic pipe from a septic tank with a diameter of 160 mm lying in a ditch.

Get the Matrix Advantage

If your Hoschton, GA, home has been affected by a sewer line or septic tank backup, contact Matrix Mitigation Services. Our team of dedicated professionals will come to your home, evaluate the situation, give you our honest assessment, and get to work on the restoration process.

Our team is available 24 hours a day, 7 days a week throughout the whole year. We are here to help alleviate the stress from such a disastrous moment in your life by taking care of everything. Our licensed and experienced experts are here to ensure that the job gets done right the first time!

Call us today to learn more!